Patient Information | John B. Burgess, DDS - Dentist Oak Ridge, TN 37830 | (865) 321-9505

Patient Information

Mission Statement

Our practice is working together to realize a shared vision of uncompromising excellence in dentistry.

To fulfill this mission, we are committed to:

  • • Listening to those we are privileged to serve.
  • • Earn the trust and respect of patients, profession and community.
  • • Exceed your expectations.
  • • Ensure a creative, challenging and compassionate professional environment.
  • • Strive for continuous improvement at all levels.
Request An Appointment

    New Patients

    It is easy to make an appointment for your initial examination and dental treatments. Call 865-321-9505 to speak with a staff member and you can download the New Patient Form by clicking to the right.


    Payment Methods – Check or Cash Accepted

    Welcome to
    John B. Burgess, DDS

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with John B. Burgess, DDS. Simply call 865-321-9505 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    What to Expect

    Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Your initial dental exam will take around one hour. The expert staff at John B. Burgess, DDS will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then John Burgess will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, John Burgess will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 865-321-9505 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    John B. Burgess, DDS provides high quality dental care to families throughout the Oak Ridge area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how John B. Burgess, DDS is the solution to all of your oral health needs.